Comprehensive Support System for WordPress
Nirweb Support is a powerful WordPress support plugin designed to enhance user interaction by providing a robust ticketing system. Ideal for businesses and websites of all sizes, it allows users to submit tickets related to various departments like sales and support. The plugin supports unlimited tickets, agents, and departments, ensuring that your support system can scale with your needs. Its integration with WooCommerce and Easy Digital Downloads allows users to submit tickets related to their purchases, streamlining the support process.
The plugin also features prepared answers for frequently asked questions, making it easy for agents to respond quickly. Enhanced by AJAX technology, the interface is not only functional but visually appealing, with a customizable floating support icon that keeps support options visible to users. Additionally, both agents and users receive email notifications for ticket events, ensuring timely communication. Nirweb Support is a comprehensive solution for any website looking to improve its customer support capabilities.
